Exhibition Stand Company – Creative Agency Scaling
How Opsethic helped Exhibition Stand Company scale their creative agency operations through strategic ops consulting and workflow optimization.
The Client
Exhibition Stand Company is a community-driven platform that connects creators with their audiences through innovative engagement tools. They needed scalable operational systems to support rapid growth and community management.
What They Needed
A robust operational architecture that could handle community management, creator onboarding, content moderation, and engagement analytics while maintaining high-quality user experiences across their platform.
Challenges
- • Manual community management processes
- • Inconsistent creator onboarding experiences
- • Lack of automated content moderation systems
- • Limited visibility into community engagement metrics
Tools & Systems Implemented
- • Discord automation: Advanced community management and moderation bots
- • Airtable: Creator database and onboarding workflow management
- • Zapier: Cross-platform automation and data synchronization
- • Analytics dashboards: Real-time community engagement tracking
Operational Improvements
Designed and implemented a comprehensive async operations framework that automated community management tasks, streamlined creator onboarding processes, established intelligent content moderation systems, and created data-driven engagement strategies that scaled with community growth.
Reduction in manual moderation
Faster creator onboarding
Increase in community engagement
Key Outcomes
- • Automated systems enabled 24/7 community management
- • Streamlined onboarding improved creator satisfaction
- • Smart moderation reduced inappropriate content by 90%
- • Data-driven insights optimized engagement strategies