Async Contributor Operations System for Gitcoin DAO
Streamlined decentralized governance and community management for one of Web3's largest DAOs
The Client
Gitcoin DAO is a leading decentralized autonomous organization focused on funding open source software and public goods. With hundreds of contributors across multiple workstreams, they needed scalable operational systems.
What They Needed
A comprehensive contributor operations system that could handle onboarding, task management, and performance tracking across their distributed workforce while maintaining transparency and accountability.
Challenges
- • Manual contributor onboarding processes
- • Lack of centralized task and project tracking
- • Difficulty measuring contributor performance and impact
- • Fragmented communication across multiple platforms
Tools & Systems Implemented
- • Notion: Centralized contributor database and knowledge management
- • Airtable: Advanced project tracking and workflow automation
- • Discord integrations: Automated role assignment and notifications
- • Custom dashboards: Real-time performance and impact metrics
Operational Improvements
Built a comprehensive async operations framework including automated onboarding workflows, standardized task templates, contributor performance dashboards, and integrated communication systems that reduced administrative overhead while improving transparency and accountability across all workstreams.
Reduction in onboarding time
Contributors successfully onboarded
Improvement in task completion tracking
Key Outcomes
- • Streamlined contributor onboarding from weeks to days
- • Improved visibility into workstream performance and impact
- • Reduced administrative burden on core team members
- • Enhanced contributor satisfaction and retention rates