Juice Company – Automated Order Operations Case Study
Scaling creative operations with intelligent automation and streamlined workflows
The Client
Juice Company is a creative agency specializing in brand design and digital experiences. As they scaled from boutique to mid-size agency, they needed operational systems to manage increasing client demands efficiently.
What They Needed
A comprehensive operational architecture that could handle project management, client communication, resource allocation, and creative workflow automation while maintaining their high-quality creative output.
Challenges
- • Manual project tracking across multiple creative disciplines
- • Inconsistent client communication and feedback loops
- • Resource allocation conflicts and scheduling issues
- • Lack of standardized creative processes and deliverables
Tools & Systems Implemented
- • HubSpot: CRM automation and order management
- • Make.com: Integration platform for automating workflows
- • Google Sheets: Data tracking and reporting
Operational Improvements
Built an integrated operational ecosystem that automated project initiation, standardized creative workflows, implemented smart resource allocation, and created transparent client communication channels that reduced administrative overhead while improving creative output quality and delivery timelines.
Faster project delivery
Reduction in admin tasks
Increase in project capacity
Key Outcomes
- • Streamlined creative workflows improved team productivity
- • Automated client communication enhanced satisfaction scores
- • Smart resource allocation eliminated scheduling conflicts
- • Standardized processes enabled consistent quality delivery